UK 1st Class Royal Mail (including NI) – £3.50
International – Royal Mail Tracked & Signed Within Europe (including ROI) – £8.49
International countries we currently ship to:
Balearic Islands (EU)
Irish Republic (EU)
Vatican City State
Czech Republic (EU)
Please note: Nicotine containing e-liquid may be illegal in some countries. If so, please only purchase the 0mg options or this may be rejected at customs. In this instance, once returned to sender we can refund the order, minus the shipping costs.
Once we receive your order, dispatch time is between 1 – 2 working days. However, this is usually 1 working day.
Working days are between Monday – Friday, and exclude bank holidays.
Royal Mail 1st class will typically arrive next day; however, it can typically take between 1 – 5 working days to arrive as it is not a guaranteed next-day service.
If your order has not arrived 10 working days after dispatch, please contact us and we will track down where your order is. Before this time, your order may still be in transit.
A replacement for missing items can only be issued after 10 working days for UK orders. For international orders, this is 14 working days. Before this time, the item may just be delayed in the post.
We cannot be responsible for issues that occur at fault of our postal services or to situations out of our control such as weather, courier handover, package redirections or custom delays.
We are not responsible for issues resulting from incorrect addresses on orders, failed delivery attempts, items left uncollected from the delivery office, or difficulty accessing the order addresses property.
If items are sent back to us due to any of the problems above, the postage costs will have to be paid to send the parcel back out again. Please contact us to arrange this. However, we can also refund your order minus postage costs. Please note, we cannot send out replacements until the original parcel has arrived back with us.
In cases where we have a delivery confirmation, however goods have not been received, please contact your local delivery depot who marked the item as successfully delivered to your property.